Shipping Policy

*Please note that Her Therapy Space PLLC is not responsible for any lost or stolen packages* 

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order (this does not include any preorder processing times). You will receive another email notification when your order has shipped, which will include tracking information. 

Domestic Shipping

Shipping charges for your order will be calculated and displayed at checkout. We ship via USPS Priority Mail. 

Using Priority Mail, deliveries generally take between 1-3 business days to arrive (can vary greatly depending on the destination). 

International Shipping

Shipping charges for your order will be calculated and displayed at checkout. We ship via USPS First Class Package International. 

Using First Class Mail International, deliveries generally take between 7–21 business days to arrive (can vary greatly depending on the destination). 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Her Therapy Space PLLC is not responsible for these charges if they are applied and are your responsibility as the customer.

Please note that due to the COVID-19 pandemic, shipping delays may occur, which are completely out of Her Therapy Space PLLC's control. Once your order has been shipped and you received email confirmation, please contact your local USPS (domestic only) for any questions related to the arrival of your order.  

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 24-48 hours for the tracking information to become available.

If you have any questions about the status of your order, please email us at shop@hertherapyspace.com and be sure to include your full name and order number.